Playbook
FAQs
- How do I Age Up Teams in Bulk?
- How do I Mark a Game as an Exhibition Game?
- Playbook365 User Guide
- What is the difference between Master Managers & Staff Members?
- How do I Create and Manage Coupon Codes for Events?
- How do I register a team in the backend?
- What is the difference between Accounts, Members, and Contacts
- Why is my Fields scheduling page blank?
- Creating Teams and Setting Up Team Fees
- How do I Add a Team That Is Paying by Check?
- How do I create a gold and silver bracket scenario for my event?
- What is Staybook?
- How do I add a payment method for my Playbook365 invoices
- How do I Edit a User's Email Address or Reset their Password?
- How to send a email all out to all of my accounts
- How do I Limit What a Scorekeeper or Intern Can See?
- How do I Email Teams in an Event?
- What is ViCoverage and why should I use it?
- Why am I getting a Tiebreaker Popup on Whiteboard
- What does a blue, red, or yellow highlighted team mean?
- What does a "Frozen" Roster mean and how do I approve it?
- Why does my event page say "Coming Soon"?
- How do I publish an event from "Draft" mode?
- ViCoverage and Team Liability Insurance; What's the difference?
- How do I add a coach or team admin to a team?
- Why is my Event Not Showing on the Front-End Event Listing?
- Team Management
- Why are my standings/seeds wrong
- How do I un-archive an account that is highlighted in red?
- Invoices & Payments
- How do I Publish Whiteboard Changes to the Front End?
- Why do I get “Need to Specify Fields” When Scheduling
- How do I Set Staff Permissions?
- Can I add teams manually without self-registration?
- How do I Create Email Templates for Events?
- Why are my divisions out of order on the front end?
- How do I Invite Players to a Club Team and Link Player Dues
- How do I mark an invoice as paid?
- How do I add a new director/staff member to the system?
- How do I Age Up Teams in Bulk?
- Migrating Your Merchant Account from Payrix to JustiFi
- How do I get in touch with Playbook365?
- How do I Register a Team After the Deadline?
- Accounts
- How does a Coach Submit a Team Roster for an Event?
- How do I merge teams?
- How do I refund a customer?
- How do I merge Duplicate Teams
- How do I disable the pay later option for an event?
- Event Management
- How Do I Change the Owner of a Team?
- How do I Fix Incorrect Parent Accounts on Player Profiles?