Skip to content
Contact us
  • There are no suggestions because the search field is empty.

How do I Register a Team After the Deadline?

Playbook365 Event Registration page showing order details and customer information.

If an event’s registration deadline has passed, teams can no longer register through the front-end website. However, administrators can still manually register a team using the back-end invoice system. This is commonly used when a team is approved late, an exception is made, or registration is handled offline.

Creating a Registration Manually

  1. Navigate to Event Registrations
  2. Click the Blue Plus (+) Invoice button in the top-right corner
  3. Select Team Registration
  4. Click Save
    This opens a blank invoice used to complete the registration.

Adding a Customer

Option 1: Existing Customer

  • Start typing the customer’s name or email
  • Select the correct account
  • Confirm billing details
  • Click Save

Option 2: New Customer

  • Enter required contact information (fields marked with a red asterisk)
  • Click Save

Selecting the Event and Division

  1. Search for the event (start typing the event name in the blank line item of the invoice)
  2. Select the correct event
  3. Choose the appropriate division

Selecting or Creating a Team

Existing Team

  • Select from the dropdown

New Team

  1. Click New Team
  2. Enter required fields
  3. Click Save

Adjusting Registration Price (Optional)

  • Update the Price field before adding the event
  • Useful for late-entry discounts or manual pricing adjustments

Adding the Event to the Invoice

  • Click Add Event
  • The event will now appear on the invoice

Sending the Registration to the Customer

Note: Customers do NOT receive an automatic email for back-end registrations.
Option 1: Share Invoice

  • Click Share Invoice
  • Send link via text or email
    Option 2: Email Invoice
  • Click Email to Customer

Collecting Payment

Option 1: Customer Pays

  • Send invoice and allow payment
    Option 2: Admin Records Payment

  • Click New Payment

  • Select payment method (credit card or e-check)
  • Enter details and submit

Tips for Late Registrations

  • Confirm division availability before adding a team
  • Communicate clearly since no automatic confirmation is sent
  • Use pricing adjustments when needed
  • Double-check team and event details before saving