Can I add teams manually without self-registration?

The short answer is no. Teams cannot simply be created as standalone entries without being tied to a customer account. Every team in Playbook must be associated with an account so the team owner or coach can manage roster, documents, and other requirements.

Why Teams Must Be Tied to an Account

• Teams are controlled by a team owner (customer account)
• The owner manages roster, insurance, and required documents
• This ensures proper data tracking and avoids duplicate or invalid teams

Recommended Approach

The best practice is to have teams register through the front-end. This ensures:

• Accurate team information
• Proper account ownership
• Cleaner system data

Creating a Team on the Backend (If Needed)

If you must create a team manually, follow these steps:

Step 1: Create a Customer Account if one does not exist

1. Navigate to Accounts
2. Click the blue + button

3. Enter required information:

4. First name

5. Last name
6. Mobile number
7. Billing address
8. Email (used for login)

9. Password

10. Click Save to create the account

Step 2: Create the Team

1. Navigate to Teams
2. Click the blue + button

3. Enter team details:

4. Team name

5. Assign the customer (start typing to search)
6. Select sport
7. Select division

8. Enter city and state

9. Click the green Finish button

Important Notes

• You must know who the team owner will be before creating the team
• Always assign a valid customer account
• Avoid creating duplicate teams manually
• Backend team creation should only be used when necessary

Best Practice Reminder

Allowing teams to register themselves through the front-end is strongly recommended. This keeps your data clean, reduces duplicates, and ensures teams are properly managed from the start.